At Playmakers Soccer Academy, we strive to provide our customers with high-quality products/services and a seamless shopping experience. However, we understand that there may be instances where you need to request a refund. Please read our refund policy carefully to understand your rights and responsibilities.

1. Eligibility for Refund:

• Refund requests must be submitted within 30 days from the date of purchase.
• To be eligible for a refund, the service must be considered unsatisfactory, and of agreement between Playmakers Academy and the purchaser.

2. How to Request a Refund:

• To initiate a refund, please contact our website at soccerplaymakers.com.au or prefarably, contact 0431490206, to discuss a refund plan.
• We will review your request and provide you with instructions on the next steps.

3. Refund Processing Time:

• Once your refund request is approved, the processing time may vary depending on your payment method. Please allow up to 10 business days for the refund to be processed.
• Refunds will be issued in the original form of payment.

4. Shipping Costs:

• There are no shipping costs, as our service is of a physical, face-to-face, nature. Any concerns with this policy should be directed to soccerplaymakers@gmail.com

5. Return Policies:

• There are no returns at Playmakers Soccer Academy, as we do not offer physical products, but rather face-to-face services. For refunds, please refer to bullet-points 1-3.

8. Changes to This Policy:

• Playmakers Soccer Academy reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

9. Contact Information:

• If you have any questions or concerns about our refund policy, please contact us at soccerplaymakers@gmail.com.au

Thank you for choosing Playmakers Soccer Academy. We appreciate your business and are committed to providing you with excellent customer service.